Macfee

Call Tollfree : US/CA 1-844-777-7886 - UK 44-800-014-8050 - AUS 61-1-800-875-269

Services

McAfee technical support has a support unit of well versed members. Our team works round the clock to provide McAfee customers living in any corner of the world, with the instant and the best support. We are competent in assisting our customers with 100% effective solutions. Our professional are trained to offer remote and online support and work much up to the satisfaction of our customers. We render cost effective solutions and services. At McAfee technical support we value our customers and their time. We attempt to not to keep you waiting and obtain solutions in the committed hour(s).


When you contact us through our support number, your call is directed to the customer care executive who will brief you with the possible solutions and just in case the issue still persists you will be redirected to the McAfee technician who will ensure effectual solutions of your problem. The contacted technician take over the control and perform the diagnosis of the problem which is followed by a step wise procedure to solve the issue. You will also be constantly updated with the procedure.


Our team extends support to corporates and firm. To ensure that your organization stays secure, McAfee Gold Business Support is a standard offering, constantly providing updates and upgrades to our products, backed up by 24/7 support. Regardless of when you need assistance and at what hours, McAfee technical support team will assist you with:

  • Help with McAfee account login
  • Errors affecting the functioning
  • Suggestions and tips for optimising the Performance
  • Safety against Internet threats
  • Error while Troubleshoot
  • Boosting computer performance
  • Security settings Configuration
  • Diagnosis of the Errors/ Problems
  • Error in Scanning Virus
  • Errors while downloading
  • Difficultly while installing Windows/ Mac system
  • Creating McAfee account
  • Updates of McAfee Anti-virus Software
  • Connectivity Issues
  • Error in removing threats
  • Configuration of McAfee Anti-virus Software

How We Work

Daily and real-time updates to malware protection

The worldwide team of McAfee threat researchers at McAfee Labs constantly analyzes new threats and vulnerabilities to ensure McAfee protects against the latest threats. McAfee support provides the daily updating of these malware detection and removal files, while McAfee Global Threat Intelligence? provides realtime protection of threats.


Speeding resolution

Where your security policies allow, McAfee support technicians can use remote desktop-sharing or control technologies. With the help of these technologies, our technicians can see an issue first hand to speed up resolution, and users can be walked through the remediation process.

Product upgrades


McAfee engineers are continuously working to improve the technologies used to detect malware and simplify management. These product upgrades are automatically available to customers through their support contract, maximizing their protection and improving productivity.




Advanced Alerting

McAfee Security Advisories not only alert you to new malware but also provide you with a list of McAfee products and signature versions to remediate those threats. The McAfee Support Notification Service allows you to customize alerts and notifications based on products you own.

Quality management


McAfee implements a full 360-degree review process for our support interactions. When your case is closed, an automated survey is sent out, and your response is reviewed by the McAfee Customer Experience Management team. They review the case using recorded phone calls, chat sessions, and videos of our technicians? desktop. They will follow up directly with you, the technician, and McAfee Support Management if further discussion or escalation is required.